Saturday, November 19, 2016

Ma Qinghua speech Word memoir: success depends on emotional intelligence, undefeated on IQ

Author: Ma
Source: MIC Ying (ID:yingchuangcn)

The afternoon of October 20, Alibaba's Jack Ma, Chairman of the Board of Directors as a member of the Advisory Board of the school of Economics and management, Tsinghua University, entered the EMBA class of Tsinghua University, published a document entitled "entrepreneurship and the future" speech. Finishing MA on the speeches to readers.

Hello everyone! I think there is a job I never forget, I am a teacher who is normal, taught at the University for six years, and start when I have never lost a thing, and that is when the teacher, I may have spent a lot of time, more time than any other CEO, outside exchanges, lectures, chat.

Might not be such a high profile person like me all over the about, this is an occupational hazard. Because the teacher is a very important duty to share, a lot of knowledge is not a teacher, but you have to share. In the six years I taught at the University, including teacher for three years, and experience as a teacher, helped me a lot.

Most important, I learned two things a teacher. First, the teacher always want students to exceed their own, this quality is when a CEO must have quality. The teachers hope the students when the boss in the world, the student to become a banker, the student became a County, when the Secretary of the student when the best scientists. So the teacher the best product is that students, students as possible, teachers will be better.

This is the first thing I learned as a teacher for so many years, with my whole life. I really start in 1995, and that year I got out of College, but as a teacher I always an occupational disease of, I wish to join the staff of Alibaba everyone beyond me, everybody beyond their own, this is a secret thing.

Second, the teacher is very important responsibility is the sharing of experience, whatever people want to hear don't listen, do you want to know what you want to share with you. Even though I do not know, a professional thing, I also get to share. Teachers have to learn along the way. Entrepreneurs in China, I should be top ten. Since the start, I did not go back to the University seriously sat down and listened to a month of classes, but I ran a lot of countries, a lot of companies.

Bill Gates, Warren Buffett, as long as it is alive today in the world of those bosses, entrepreneurs, politicians, I have had the opportunity, I would like to, because it is a learning, not only sitting inside the campus is. I don't really do much, I admit. But I never said to read useless.



A man to success, EQ; a person or lost, by intelligence. Successful sometimes you EQ is high, get one, get a chance, maybe you're on the up and up. But if you don't lose, must rely on IQ, IQ is that you have to keep learning.

People with low IQs, no one will follow you do; people with low emotional intelligence, there is no way to manage a group of people with high IQS. People with high IQS are sometimes hard to pipe, how do you use EQ? The EQ is not fighting with people.

A boss to succeed, the vast majority to three, the first emotional intelligence (EQ), the second intelligence quotient (IQ), besides these two, there is a love, of love. If you do not have in the future, society, in the future, people have a love, real talent won't follow you. The three companies together, you can be a leader.

As a teacher I feel important than my other identities. You see all kinds of teacher, teacher's success is often from students who have learned a lot of things. I used to think I could talk to other entrepreneurs difference is that I like to see when people, not when people read books. Some of the books I read the first page, previous page, I know the back story, you are able to feel a man's realm, a realm of the book. Some books are to me one day and throw it away, some books I might like Lao Zi's daodejing, the Confucian Analects, I could see ten years I'm free not free watch, just dozens of characters, I could see three or four months and still see this thing over and over again, because it is slowly to understand.



Recently we are talking about cultural self-confidence, cultural confidence it is important that, confidence is based on understanding and respect for other cultures. Last month I was in the United States a very famous institution in New York talks, I am a Chinese, and they came up to me and all executives called for dialogue, everyone raised a question, conflicts between the two countries, conflict between the Eastern and Western cultures. I hear they are criticizing China this is not right the wrong, I said: "China is based on the culture of Confucianism, Buddhism and Taoism, everyone is criticizing China, among the more than 20 foreigners, who have read Laozi's daodejing? Alternatively, Confucius is known to all of you, has anyone seen an article the Analects? Did anyone ever see a review of our Scriptures? "These foreigners are saying" no ". At that time, I told them, I've seen five times in the Bible. Although I've never been in the United States had read one book, but I was learning English at the University, I think of the Bible as textbook in English. Our powerful foreigners did not experience of Buddhism and Taoism culture. On another culture does not understand, you have no right to criticize.

Almost every State enterprise, as long as the enterprises, there are strong cultural background. Culture is rooted in religion, faith is about. What is China? Chinese companies today, we certainly can learn Japan, and Korea, Europe and America. Family is the Foundation of Europe, this system is a basic Christian culture. Israel enterprise has its own culture, Japan also has its own culture, from many years ago I began to feel that if Ali's day wish to succeed, we need culture find their roots in China.

So I'll listen to the Taoist say, makes sense, do nothing, "doing nothing" what does it mean? You know there? Everyone's story is different. As I understand it, doing nothing, is what you know nothing about. People think through, no matter how cattle, 80, 90 years old, to place different, as elsewhere, is the crematorium, people die, why so hard? Enterprise, too, from the first day you want to put off closing the day, but still happy to live each day. Taoism always pay attention to harmony, the harmony with nature.

On the enterprise, a lot of people studying MBA. All these years, I think the MBA is a great thing, I think the MBA system very well. But don't think MBA will be able to do business. In addition, the MBA said too many success stories, I think businesses should learn from failure, because business as war. Shopping malls was no drill, rushed out and say me again please? No, like bankruptcy is bankruptcy. Business people are smart people, so many clever boss down, why don't you fall down?

I visited many veterans, veterans is very interesting, will tell you that you need to know where the cold play, where there are mines, you know, save themselves in order to stay alive. Similarly, we must learn lessons from other companies failed, but do not defy, MBA, MBA all aspects of your corporate strategy is clear, this is a tool, but you do not think that there is a tool you can succeed.

Confucianism in China is the best. Confucian social management system, said people live in harmony with society, it can learn a lot of cattle management. What is real management? Management is human nature, we have strategy meetings these days, technology is so far away for me, don't ask me technical questions. But the understanding of human nature, and grasp of the future social trends, which you can learn.

Buddhist ideas about man and worked closely with, and you can learn many things Buddhist. You do a certain amount of time, no Buddhist thought, too. If your competition is not Taoism, there is no chance of winning. If the company grows to a certain level, you don't know how Confucianism organization system, you have no chance to be sustainable. When you want to go global, of course, if you do not understand Christianity culture, you do not understand Islamic culture, you can't go all over the world.



I think business is a learning process, if you do not know your employees, your business cannot have innovation. If you do not know your competition, your business will never grow up. Taoist speak invincible, unmatched in the world, is not a real lack of respect for the opponent, but genuine respect for the opponent to know my opponent in the higher. If this State, your business will do different. When I want to if you meet the competition, think of two, first, Taoism is the competition is fun, thought of Tai Chi is the first in the world. Western thought, Christianity is between black and white. Taoist thought of combination between black and white, I can tell you, entrepreneurs do business if you go out and meet competition, the anger is particularly large, can't wait to put competitors in the toilet, and you do not longer. Because opponents everywhere, dead, but also out of a, you will become a professional killer, you can't be a big deal.

We are in the process of competition you want to think about is that opponents have to respect him, anger of battle, the real fight will not be angry. Why computers are more than human? Computer did not taste, sometimes I play, I play, I must find a bad person than me, is fun. If the pain of being killed, why. So the real master of the battle no fun, I get angry is finally up, down and cut off by him, I will be angry and will lose. Also, if you send the employee's temper, even hated on competitors, your business does not. Who is your opponent, small enterprises can opponent, opponent, opponents of big, countries have national rivals, times are times of an opponent, if the competition process, you are more and more pain, opponents more and more happy, you made a mistake. Opponents increasingly painful, you should have more and more happy, that's right. Competition we are going to think about, if you worry about the competition just don't do business, fear of failure do not do business. Who can guarantee that you won't fail? You have to worry about dead not alive.

To maintain a good attitude, Ali down for so many years, our help is important to keep a good attitude. No matter what other people provoke us, we try not to be angry. No matter how chaotic market, and in the confusion when we cool, calm on the outside, when we got confused. This is a complete attitude adjustment strategy, so I want us to be the most important is to learn the business culture, learning organizations, learning Confucian organize themselves to meet the social, Taoist say fit the entire natural environment, how did Buddhism people unify their actions and behaviors. When enterprises, more trouble. How do you is wrong, what can you do? See also good. Minimizers knows, of course, I don't know about you, I learned English, when I was listening to foreigner Sutra, I know, some people, but I do not understand, trick too much. I also went to the temple, I worship the Buddha, Taoist, I think that is also very good, Confucius is also good, into the Church, I, too, they are smarter than we are, you can learn a lot from everyone.

Between the Chinese and Western, Christian culture is very great, the Bible is the world's greatest best seller, Buddhist scriptures and few people understand, it's not a best-seller, it depends on your own enlightenment, enlightenment is in trouble. Buddha hands, some people see, other people's lack of understanding, thinking is completely different. Wu also makes us realized the essence, Wu also made it hard for our Eastern culture of global communication. In this regard, truly realized Masters was very high, but most people are listening and understand, each story has a corresponding. I hope we in here, every business person you are dealing with is a huge market, huge competition, you are dealing with your staff, you are dealing with a customer, you are dealing with shareholders, you are dealing with government regulations, you are dealing with all sorts of unpredictable future. So if you don't have a good attitude, without a strong inner culture, know what you want, give up anything, everybody knows what, what you want, you have to give up anything, you can't do business. Companies such as people, companies want to know, what are you, the most important thing is what you give up, didn't want to know what I'm giving up who don't know what they insisted, Enterprise, too. Companies often is that I can do this, anyone can do this, the question is do you, not something you can do, but what to do. These problems, these thoughts are from the cultural accumulation.

Told this, I want to talk about some of the future, interested in my ideas for the future. As I said earlier, MBA is the accumulation of knowledge, without any knowledge, if you want to, without fail, we have to rely on knowledge, if you want to succeed, perhaps emotional intelligence work. But in the future, you know I am quite big views, an economist. I respect the economics, but I don't respect many economists today. I talk to many economists talking, I couldn't understand what they were saying, as spoken by many economists as a talk-show, economists study, based on data to study the laws of yesterday, for future reference in decision making. First, our data is sorely lacking in China and, secondly, these economists are studying people, learning, he said a lot of things really do not quite understand. Nonsense on TV today, yesterday, another person and who is a completely different perspective of the future, economists are studying yesterday, chunjiang plumbing duck Prophet, entrepreneurs are judgments about the future, we must judge for the future.

I hope that the entrepreneur must make judgments about the future. I can tell you is that today's era is the third technological revolution in human history, people here is much more than we can imagine. The revolution for the first time, the industrial revolution as we all know, after the industrial revolution, the social impact than you can imagine, coal became the primary's kinetic energy. Person's physical strength, human capacity, the original people than anything the machine, the machine came out of, who basically gave up, and power than machines. Direct results are caused by the first world war, the balance of power has changed. The second revolution, energy revolution, oil has become the main source of energy, and directly the result of the second world war. This technological revolution was head of release is the release of wisdom is the knowledge of the release, is the brain's Liberation.

After each technological revolution, humans often are not prepared. For example when revolution comes for the first time, car out when first angry was Coachman, cars must be smashed or hit it, they don't eat, Coachman was white-collar technical then, suddenly the car came, there was no Coachman. Coachman to the protest by the Government, blame cars damaged their employment, finally, Europe had been a legal, cars are not allowed on the road. Why? Many jobs are canceled.

When I was a kid, then repairing shoes, but technical, tailor skill, my Dad can't buy a pair of shoes a month's wages, of course. Results to a revolution in line, none of these live. I can tell you over the next 30 years the world today lots of technical stuff is gone, when mankind since the invention of the machine, to understand machine than you were in strength. When humans invented trains, planes, men must know I run it. Computers ever invented by man that day, people must know computers must be smarter than you, or you find it does. But I can tell you one thing, the computer will become more and more clever, computers will make the machine into a man. Into the machine during the past 20 years, the next twenty or thirty years, we turned the machine into a human, the machine will become more and more clever. Machine beat man can solve the problem, but you lose a little confidence, machine man to do things, to solve problems that people, this is a real Bull. Twenty or thirty years later, we remember that machines are just tools we yesterday, machines will become partners in the future. Must have to judge in the future, you must know I will change the industry.

Many people hate the Internet, destroying the traditional machines, right? This is lack of vision is backward thinking, is the Coachman thought, thought it destroyed me. How can you hate are, this is a revolution. And tell you the car has started, any technological revolution should be 50 years, for more than 20 years earlier, must be a purely technical company of agonizing, the next 30 years is the use of technology in all aspects of society. Internet until now exactly 20 years from top to bottom, regardless of Facebook or Google, Tencent or Ali or toss to toss, and key in the next 30 years. If these companies are not involved in social change, unable to participate in helping more businesses and people moved to the net, move to the next age of data, they will die. Not won a battle but lost the war. Enterprise of the future 30 years 90% not the same data over the next 30 years will become the most powerful sources of energy, most people not ready for change, including university education will change dramatically.



I just look at Tsinghua University information quite interesting, Qinghua was very farsighted, have begun Internet education. University education in the future, if you continue to teach knowledge, which also have to teach, but the machines than you don't know how many times, machines are not angry, not taste, not afraid of starving, plugged, dead stem. You see it again, our top go player can think 20 steps, has a top, machine man 20,000 steps are OK, you have no temper. So you have to spell knowledge, the future can be difficult, the future of universities should pay more attention to the cultivation of creativity and imagination. But today many universities with creativity and imagination? Because humans and machines to spell knowledge, I give up, it means that you are going to train faster than the who, who can run far with aircraft. But the next race is in man and machine intelligence, mission, values above.

School to learn what concept? Learning and education are two different words "teach" teaching is knowledge, "and" sterile culture. The difference between man and machine, not much difference between the knowledge of the future, but cultural differences can be big. If the future of our children do not spend more time in the culture, poetry, culture is cultivated, not on this effort, finished. You become depressed, even the machine but it must be thinking about this for our future generations, we must strengthen the "education" section. China's poor education, poor teachers in China do not, what poor teachers in China? Our worst secondary school students in the United States are good students, and future computer back faster, is faster than you. "Teaching" our poor, "and" poor "and" worse, makes us more and more from the world, the world would be very cold.

There are learning and learning the concepts, "learning" you learn, why do so many college students to the company, really takes a lot of time he changed again, because they do not have "custom". "Acquisition" is made errors, "acquisition" is a imagination, "acquisition" is a culture, so education, and learning is two concept, "Yu" and "acquisition" is on culture for of, "taught" and "learn" is on knowledge structure for of, from primary school, and middle school, and University of education, future 30 years is learning capacity of competition, is innovation capacity of competition. MBA also want to think about it, all the things that humans can write clearly, the machines can do it better than you.

Business is a science, but also an art. If not combined between the two, you're in big trouble. Here are some of my views, so I want everybody to think about the future of the enterprise, certainly not of the industrial age standardization and scale, the enterprise of the future must be the era of personalization and customization of data. Spell future enterprise must be the capacity for innovation, and innovation capabilities, knowledge is important, but culture becomes more important. If you think that the future doesn't work, is your imagination is not enough, if you think that the future is like this, imagination is not enough. So how do MBA, business how you choose to lay for the next 30 years, many trades in the next 30 years will change dramatically.

Everyone think about his career, everyone to think about their own future, everyone would like to think that my own children, redesign, this is not alarmist talk. This is a challenge, and this is an opportunity. Opportunity is the key to how do you change yourself. This will really affect, and faster and faster, faster back twenty or thirty years, will accelerate until 50 years later, the world start again. Is the change in the pattern of the world yesterday blink will become weak, when the Qing dynasty was a bull, United Kingdom is nothing! Inverted, United Kingdom not seated stools, United States strong. Now the situation has changed again, and this is what I want to stress to everyone, and not raising alarmist talk is taking place, and faster and faster.

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